Testimonials

Feedback From Relatives & Residents

Don’t just take our word for it, read what other relatives and residents have to say about life at Tudor Lodge and Canford Manor. These are just a few of the many thank you letters and cards we have received and display in memorial books of thanks in our reception area:

AH and family

Dear M & J. L and I would like to take this opportunity to thank you and all your staff for the dedication and exceptional level of care given to my father over the past 2 years. We are extremely grateful to your dedicated team who cared for my father on a daily basis. We know from firsthand experience having visited every day, how well my father was cared for and how much care and devotion was shown by everyone. The staff all made such a difference to his quality of life. No matter who was on duty regardless of time, day or night, we know he received the same high quality of care and for this we are ever thankful. It was an extremely difficult decision to move my father into a care home, however strangers quickly became friends and any apprehensions soon dispelled when we observed the professionalism and total dedication of each and every member of your team and how well my father was treated with love and respect. On one occasion we visited him on his birthday, his door was closed and the carers were changing his bedding singing "Happy Birthday", we thought this was wonderful.

MB

We were very fortunate some 5 years and a half years ago to visit Tudor Lodge and find a friendly and welcoming atmosphere. We knew instantly it was the right place for our Mum. Mum loved Tudor Lodge and became part of its extended family, joining in with all the activities. As the years passed and Mum grew more frail, she was monitored and cared for right to the very end where she passed peacefully. It was a comfort to see Tudor Lodge so well represented at her funeral. My brothers and sister join me in thanking you for the care and compassion you showed Mum during her stay with you.

S

Thank you to you and all the ladies working at Tudor Lodge - and M too - for all the excellent care you gave my Mother during the past six months. I know that she was extremely difficult but I cannot but admire the patience shown by you all.

IB

My grateful thanks to all the staff, nurses and carers who made the last weeks of my husbands' life bearable for him and his family.

S & I

Mum and I would like to thank you and your staff for the care that you gave Dad during his final weeks. We were so pleased that he died at Tudor Lodge and did not have to be moved to hospital. We would like to thank Anija especially for making Dad's final hours as comfortable as possible and for alerting us to his deterioration so that we could be with him at the end. Kirsten too was very kind and attentive to Dad's increasing needs and it was such a weight off our mind to see him so well cared for. All the carers were unfailingly kind and helpful as well. Your home was recommended to us and I would have no hesitation in doing the same. Mum has decided that if and when the time comes for her to move into care, you will be top of her list! We have not yet received your account but of course will pay it immediately once we do. Please convey our thanks to all the staff who helped Dad - we are truly grateful.

T

Dear Mark & Jane Thank you very much for looking after my mother so well in her almost 6 year stay at Tudor Lodge. The quality of life she enjoyed in your home was far better than the existence she had whilst living on her own. Her family are very grateful that she was so well looked after and her needs kindly dealt with by those looking after her.

B

Thank you for the wonderful care you gave to our dear friend and for everything you did for her.

C

To Pat and all the staff at Tudor Lodge I would like to thank all of you who helped look after H, she once told me it was “quite a nice hotel”. You were all so kind to her and to me from beginning to end. It helped me a lot being able to rely on you.

P & B

To the staff at Tudor Lodge, thank you so much for all the kindness and care you gave to our Mum.

C & J

To all the staff I wanted to thank you for the great care and compassion you showed my Mum over the past two years. You are a great team and I cannot thank you enough for the way you treated us all.

JA

Thank you so much for giving my Mother such a special 103rd Birthday. The buffet was perfect and the cake a work of art.

N

I have been here 4 years now and am about to celebrate my 100th Birthday! I have found it a most kind home with helpful staff at all times.

We Love Receiving Feedback From You

Please Keep Them Coming!